General Terms and Conditions of Sale

Seller Identification

The seller is Alexis Favier EI, a sole proprietorship registered under SIRET number 98385057900019, located at 58 rue de Monceau, 75008 Paris, France (hereinafter referred to as the Seller).

Purpose

These General Terms and Conditions of Sale govern the sale of services and digital content offered by the Seller under the brands it operates.

Services may be offered:

• as individual purchases (report, digital content, consultation) ;
• on a subscription basis ;
• in any other form of digital service specified at the time of ordering.

Placing an order constitutes full and unconditional acceptance of these terms.

Description of Services

Services offered include, in particular:

• personalized digital reports ;
• downloadable or online-accessible digital content ;
• individual or group consultations ;
• subscriptions providing access to digital services for a specified period.

The essential features of each service are presented before the order is confirmed.

You agree to provide accurate information necessary for the proper delivery of the service.

Subscriptions

Subscriptions provide access to digital services for a specified period, generally monthly, unless otherwise stated.

Unless otherwise stated, subscriptions automatically renew for an identical period at each renewal date.

If an offer includes a minimum commitment period, this is specified before subscription.

In such cases, early cancellation may result in the obligation to continue making payments until the end of the agreed minimum commitment period.

If there is no minimum commitment period, you may cancel at any time. Cancellation takes effect at the end of the current period and does not entitle you to a refund for the period already paid.

The practical steps for cancellation are provided when you subscribe.

Prices

Prices are displayed in the currency applicable at the time of ordering and include value-added tax where applicable.

The Seller reserves the right to change prices at any time.

The applicable price is the price in effect when the order or subscription is confirmed.

For subscriptions, the applicable price is the price in effect at the time of subscription and remains applicable throughout any minimum commitment period.

Ordering and Payment

Confirmation of an order or subscription constitutes the formation of a contract.

Payment is processed through a secure payment service provider.

Banking information is neither collected nor stored by the Seller.

For subscriptions, payments are charged on a recurring basis according to the billing frequency selected at the time of subscription.

If a payment fails, access to the service may be suspended until the outstanding amount is settled.

Suspension or Termination by the Seller

The Seller reserves the right to suspend or terminate access to services in the event of a breach of these terms, fraudulent use, attempts to circumvent security measures, or conduct that disrupts the proper operation of the website or services.

Such suspension or termination will not entitle you to a refund if it results from misconduct attributable to you.

Delivery of Digital Services

Individually purchased digital services are provided after payment confirmation, through electronic delivery or access via a secure link.

When a service includes the generation of a personalized report, the report is prepared using the information you provide.

The downloadable digital content (PDF, audio file, or other format specified at the time of ordering) constitutes the primary delivery of the service.

You are responsible for retaining the files provided to you.

Access to an interactive online interface may be offered to make it easier to view or use the content. This interface is a supplementary service that may undergo technical changes.

You are responsible for having the hardware, software, and Internet connection compatible with access to the digital services offered. The Seller cannot be held liable for malfunctions resulting from technical incompatibility, incorrect configuration, or improper use of your equipment.

Right of Withdrawal

Where applicable law provides a right of withdrawal for distance contracts, that right applies under the conditions established by such law.

Consumers residing in the European Union are generally entitled to a fourteen-day withdrawal period for distance contracts.

However, for digital services provided immediately after payment and subscriptions that begin without delay, you expressly request immediate delivery of the service and acknowledge that you waive your applicable right of withdrawal once performance begins.

Consequently, no refund may be requested after the digital service has been made available or the subscription has begun, unless otherwise required by mandatory law.

Business Customers

Consumer protection provisions applicable to consumers do not apply to business customers entering into contracts in the course of their professional activities.

Intellectual Property

All content, reports, materials, and other elements provided are protected by intellectual property laws.

Any reproduction, distribution, or exploitation without prior authorization is prohibited.

Governing Law and Jurisdiction

These terms are governed by the laws of the country in which the Seller is established.

For consumers residing in the European Union, mandatory consumer protection provisions under the laws of their country of residence remain applicable.

Amicable Dispute Resolution

In accordance with applicable consumer protection provisions, if you reside in the European Union, you may use a consumer mediation service free of charge to seek an amicable resolution of a dispute.

https://ec.europa.eu/consumers/odr/https://ec.europa.eu/consumers/odr/ They may also access the European Online Dispute Resolution (ODR) platform at the following address:

Prevailing Contract Language

These General Terms and Conditions of Sale are written in French.

If translated into one or more other languages, only the French version is authoritative and prevails in the event of any contradiction, ambiguity, or difference in interpretation.

Translations are provided for informational purposes to help users who do not understand French. They do not constitute independent contractual versions.

Contact

herehere For any inquiry regarding the services offered, including requests related to exercising rights under applicable regulations, you may use the contact form available.

Validity of Codes and Access to Services

When a purchase results in the issuance of an access code, the code must be activated within two months of the purchase date, unless otherwise stated at the time of ordering. If not activated within this period, the code may expire without entitlement to a refund.

After the report is generated for the first time, the report reissuance service remains available for one month.

After this period, the Seller no longer guarantees the availability of the report reissuance service or its associated interactive interface.

If the interactive online service is discontinued, users with active access will be notified within a reasonable period and may download their content in a standalone format where such a format is offered.

Limitation of Liability

The services offered by the Seller, including personalized reports and associated digital content, fall within the areas of personal development, self-reflection, and well-being.

Any information, analyses, and recommendations provided, including those relating to energy-based or natural practices (such as crystal healing, aromatherapy, Bach flower remedies, or similar approaches), are for informational purposes only.

They do not constitute, under any circumstances:

• a medical or psychological diagnosis;
• a treatment or prescription;
• a therapeutic consultation;
• legal or financial advice.

The services offered are not a substitute for care or guidance from a healthcare professional or any other qualified professional.

The user remains solely responsible for interpreting and using the content provided.

The Seller does not guarantee any particular results from the use of the services.

In all cases, the Seller's liability shall not exceed the amount actually paid by the user for the service concerned.

Force Majeure

The Seller shall not be held liable for failure or delay in performing contractual obligations resulting from an event beyond the Seller's control that qualifies as force majeure under applicable law.

Such events include, without limitation, natural disasters, fires, widespread telecommunications or power outages, unavailability of hosting infrastructure or third-party provider services, administrative actions or government decisions, or any other event that is unforeseeable, unavoidable, and beyond the Seller's control.

Performance of obligations shall be suspended for the duration of the force majeure event. If the impediment continues beyond a reasonable period, either party may terminate the contract without compensation.

Amendments to the Terms and Conditions of Sale

The Seller reserves the right to amend these Terms and Conditions of Sale at any time.

The applicable version is the one in effect on the date of the order or subscription.